Destination First
38 Academy Street
Suite 2
Madison, CT 06443

Phone: 203.533.4393

Fax: 203.245.1179

Guiding Principles

The Destination First commitment to you is based on the following principles:

  • Empowered clients. We believe operational improvement knowledge and skills belong in-house. Destination First is committed to making the tools and techniques simple and easy to understand so that you become self-sufficient in continuous operational improvement.
  • Customized techniques. Destination First understands that each company is unique with specific needs. Destination First adapts itself to fit your environment by identifying the right tools across various methodologies to suit your environment.
  • Extensive professional experience. Destination First consultants have worked within both large and small companies, and have practical implementation experience with the various quality improvement models such as Six Sigma, Lean, ISO 9000, Process Re-engineering; strategic planning approaches such as The Balanced Scorecard; and various people change management and maturity models.
  • Your Success is Our Priority. Destination First consultants are here to help your organization achieve success, bottom line.


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